Order Tracking

To check on the status of your order, please login to My Account. If you do not have an account, contact Hydro Flask customer service department. Please have your order number available.

Shipping Policy

Hydro Flask UK ships within the United Kingdom. Unfortunately we are unable to ship to PO Boxes, the Channel Islands nor outside of the UK.

Standard Delivery

  • 3-5 working days
  • Free on all orders over £44
  • £5 delivery fee on orders up to £44

Next Day Delivery

  • For next day delivery orders must be placed by 2pm Monday-Thursday
  • Orders placed after 2pm on a Friday will be delivered on Monday.
  • £13 delivery fee.

Orders placed on a Saturday or Sunday will be processed the following Monday. Orders will not be processed or dispatched on weekends or bank holidays. Your card will not be charged until your order has been shipped.


We accept all cards with the Mastercard or Visa symbol. If the payment is approved, the amount will be reserved immediately and you will receive an order conformation to you email. Your card will be debited when your order is shipped. If you return any items, the balance will then be refunded onto your card. For more information on payment methods and security please click here to read our Privacy Policy.