If you are not 100% satisfied with your purchase from Hydro Flask, you can return your order to Hydro Flask for a full refund within 30 days of your purchase date. Products must be in the condition in which you received them.

Unfortunately, we are not able to accept exchanges.

Here's what to do:

1. Prepare your return and apply the printed returns label

2. Take your return to a DHL Service Point:

3. You can track your parcel at

4. Once the parcel has been received by Hydro Flask and inspected please allow 5 working days for the refund to be applied.

If you have any questions, visit or call us on 0207 660 6937